For the Business looking to improve the recouping of revenue from visits completed, we offer:
- Real time scheduling and rescheduling.
- Patient/customer confirmation of services rendered in real time.
- Increased accuracy and reliability of information.
- Decreased time dedicated to bill reconciliation.
- Automatic end-of-day bill reconciliation.
- Efficient shift management / maximize shift work.
For the Managed Care / Payor Solution looking for increased program accountability:
- Improved Auth/Claims reconciliation capability
- 24/7 Third party monitoring by clinicians
- Scheduling flexibility from providers
- Extensive reporting capabilities (member and provider)
- Ability to track in and out of care person
- 3rd Party EVV monitoring with penalties for missed visits
- Access to 3rd party vendor data (if utilized)
- Documentation of follow-up of 3rd party vendor
- All calls can be recorded
- Set priority of care, i.e., notification of on-call staff for critical incidents
- Back-up plan process implementation
- Real time Alerts notification and monitoring
For the Family Member(s) looking for a clear path to health care:
- Real time alerts for appointments and medications
- Enhance communication between agencies for natural support.
- Ability to communicate with provider via phone, txt, or video chat.
- Manage staffing for family members.
- Assist in managing claims for long-term care insurance.